The Information We Collect
We collect personally identifiable information relating to you including name, address, phone number, company name, email address (“Personal Information”) in the following situations:
When you register on the website for an account or otherwise contact us to obtain information relating to us or our services (including any updates you communicate with us by phone, email or otherwise, complete a questionnaire or when we collect information using cookies).
We receive information from third parties we use in providing services to you from time to time (including delivery and address information from our carriers).
This information is limited in use to the purpose of your contact.
How We Normally Use Information About You
We will only use your Personal Information for the purpose(s) for which you provide it to us – including:
(a) respond to your enquiries, handling orders, delivering items and process payments.
(b) communicating with you about orders, products, services, and promotional offers,
(c) updating our records and maintain your account.
(d) preventing or detecting fraud or abuses of the Website; and
(e) enabling third parties to carry out technical, logistical, or other functions on our behalf.
The information is held securely for the duration of your dealings with the company save for records kept for statutory purposes.
From time to time, we employ other companies to perform functions on our behalf including fulfilling orders, delivering packages, sending customer communications, analysing data, and providing customer service. They have access to personal information needed to perform their functions on our behalf but may not use it for other purposes.
If you have consented in advance, we send you information on our promotional offers and those offered by other businesses. If you no longer want to receive such offers, please notify us by E-mail firstname.lastname@example.org
With your consent:
Other than as set out above, you will receive notice when information about you may be sent to third parties and you will have an opportunity to choose not to share your Personal Information.
Collection of Information by Third-Party Sites
Our Website may contain links to other websites whose information handling practices may be different to ours. You should consult the privacy notices of those third-party sites as we have no control over information that is submitted to or collected by them.
We employ security measures to prevent unauthorized access to information that we collect online.
We use a secure online order form for all purchases made via the website. All data transmitted via this form (including credit card details) is 128bit encrypted so it transmitted securely. To verify this, when placing an order using the website a padlock will appear in your browser. It is normally in the status bar, towards the right-hand side, at the bottom of your browser window. You can double click this padlock to verify that the secure certificate has been issued to the Website.
Please note that email correspondence with us is in free format text and cannot be encrypted. Accordingly, please do not send any sensitive information such as credit card details or passwords via email.
A cookie is a text-only string of information that a Website transfers to the cookie file of the browser on your computer’s hard disk so that the Website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.
When you visit our Website, we send you a cookie. Cookies may be used in the following ways:
To enable the personalisation features on our Website to function which give you the ability to recall recently viewed pages and see information which you have input online.
Disabling / Enabling Cookies
You can accept or decline “cookies” by modifying the setting in your browser. Please note that if you disable “cookies” you may not be able to use all the features of our Website.
How to Contact us
Controller of Your Information
Personal Information which you provide to us or we gather from the website about you is controlled primarily by us.